The Gorilla original line drawing

Return Policy for Artwork

We want you to be completely satisfied with your purchase. If you are not happy with your artwork, please review our return policy below:

1. Eligibility for Returns

      •     Returns are accepted within 14 days of delivery.

      •     Artwork must be returned in its original condition and original packaging.

      •     Custom, commissioned, or personalized artworks are non-refundable.

2. Return Process

      •     Contact us at [your email/contact] within the return window with your order number and reason for return.

      •     We will provide return instructions and a return authorization.

      •     Buyer is responsible for return shipping costs and ensuring the artwork is properly packaged.

3. Refunds

      •     Once we receive and inspect the returned artwork, we will issue a refund to your original payment method within 5–7 business days.

      •     Shipping costs (original and return) are non-refundable, unless the item arrived damaged or there was a mistake on our end.

4. Damaged Artwork

      •     If your artwork arrives damaged, please contact us within 48 hours of delivery with photos of the damage and packaging.

      •     We will offer a replacement, repair, or refund based on the situation.

5. Exchanges

      •     Exchanges are only available if the item is damaged or defective upon arrival.