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Return Policy for Artwork
We want you to be completely satisfied with your purchase. If you are not happy with your artwork, please review our return policy below:
1. Eligibility for Returns
• Returns are accepted within 14 days of delivery.
• Artwork must be returned in its original condition and original packaging.
• Custom, commissioned, or personalized artworks are non-refundable.
2. Return Process
• Contact us at [your email/contact] within the return window with your order number and reason for return.
• We will provide return instructions and a return authorization.
• Buyer is responsible for return shipping costs and ensuring the artwork is properly packaged.
3. Refunds
• Once we receive and inspect the returned artwork, we will issue a refund to your original payment method within 5–7 business days.
• Shipping costs (original and return) are non-refundable, unless the item arrived damaged or there was a mistake on our end.
4. Damaged Artwork
• If your artwork arrives damaged, please contact us within 48 hours of delivery with photos of the damage and packaging.
• We will offer a replacement, repair, or refund based on the situation.
5. Exchanges
• Exchanges are only available if the item is damaged or defective upon arrival.